We constantly try to improve the service we offer.
Please let us know when you think we have done something well or if you have any suggestions as to how we can do something better.
Our aim is to provide the highest level of care for all our patients. We will always be willing to hear if there is any way that you think that we can improve the service we provide.
We always try to give you the best possible service, but there may be occasions when you feel this has not happened.
If you have any comments, complaints, compliments or concerns or about the services we offer, we want to hear about them.
We would encourage you to speak to whoever you feel most comfortable with – your doctor, nurse a receptionist or manager.
If you have a complaint to make, please don’t be afraid to say how you feel. We welcome feedback to help us improve our standards and you will not be treated any differently because you have complained.
However, we will do our best to put right anything that has gone wrong.
Our Complaints Policy contains all the information you may need to know.