Configure Appointment Details

Urgent Appointment

If you need a same-day appointment please phone us on 0161 785 9240. We have a daily triage service. It is for all patients who request a same-day appointment or doctor advice.

This means that each day (Monday-Friday) there will be a named doctor who will act as the Doctor On Call. All patients requesting a same-day appointment or advice will be put on a list for the Doctor On Call to speak to. The Doctor On Call will not see any routine patients. If there is a clinical need the patient will get an appointment later that day or the following day.

This allows us to be responsive to need. We can give appropriate advice for patients with self-limiting infections.

This system means that all patients who have a medical need can be offered a same-day appointment.

Routine Appointment

To request a routine appointment in the next 7 days:

  • phone us on 0161 785 9240, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Home visits

On average, visiting you takes four times longer than seeing you in the surgery. We also cannot offer the same range of medical services at your home. Home visits are only for patients who are housebound due to illness or disability.

If you think you may not be well enough to attend the surgery, please contact reception before 11 a.m. for advice.

Extended Access

Appointments outside of core opening hours

Appointments are available Monday - Friday 6.30pm to 9pm and Saturday 9am to 5pm.

 The service is provided at South Chadderton Health Centre, Eaves Lane, Chadderton OL9 8RG. 

To book your appointment call 0161 271 3180.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

How long will my appointment be?

All appointments are 10 minutes long. 

Be on time!

Please arrive in good time for your appointment. The doctors may refuse to see a patient who is more than 10 minutes late.

Cancelling or changing an appointment

Please contact the surgery if you are not able to keep your appointment. This will mean that your appointment can be offered to someone else.

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system – via the link at the top of this page
  • phone us on 0161 785 9240, Monday to Friday from 8am to 6.30pm
  • text us on 0791 877 9557
  • reply CANCEL to your appointment reminder text message

Failure to turn up for your appointment may result in you being removed from the practice list.

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Medical Students

There may be medical students or trainee doctors working at this practice when you visit.