Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system, Patient Access via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • email your order to us at ch.medical@nhs.net 
  • phone us on 0161 484 3839 to order your repeat prescription over the phone. 
  • hand in your repeat order slip. If you do not have your order slip, the receptionist can print one for you.
  • post - enclosing the order slip with items ticked and a stamped, addressed envelope for return. Due to possible delays with the postal service we do not recommended this method of ordering.

Your name, date of birth and full name of medication required must be included on all orders

Collecting your prescription

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Find a pharmacy (nhs.uk)

 

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on medicines and answers to your common questions.

 

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room. This allows you to discuss issues without being overheard.

Electronic prescription service

The Electronic Prescription Service (EPS) is an NHS service. It allows you to have your prescription sent directly to your choice of pharmacy.

For further information on:

  • Choosing a pharmacy or other dispenser

  • Cancelling or changing your choice of pharmacist or dispenser

  • What can I do if I'm unhappy with the process?

Go to Electronic prescriptions.nhs.uk.